Matrix Limos Chauffeured Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how Matrix Limos Chauffeured Transportation collects, uses, and discloses your personal information.
This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") alongside our application, Matrix Chauffeured Transportation. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:
We collect information from you when you visit our website, register, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.
Mobile Device Information: We also collect information from mobile devices for a better user experience, although these features are entirely optional:
Website Usage Information: When you visit our website, we and our partners (such as Google) automatically collect information through cookies and similar technologies, including your IP address, browser type, pages viewed, and the ad or link that brought you to our site.
Any of the information we collect from you may be used in one of the following ways:
Your information helps us to better respond to your individual needs.
We continually strive to improve our website offerings based on the information and feedback we receive from you.
Your information helps us to respond to your customer service requests more effectively.
To show you relevant ads for our services and to measure how well our advertising works.
Your information is used to book, confirm, and complete your rides. We do not sell your personal information. We share it only as described in "How Do We Share Your Information?" below.
To administer a contest, promotion, survey, or other site feature.
The email address you provide may be used to send you information and updates.
We do not sell your personal information. We share it only in these cases:
Companies that help us run our business, such as our booking and dispatch software, payment processor, email and customer-management tools, and chauffeurs or partner operators who complete your ride. They may use your information only to provide services to us.
We may share your email address and basic contact details (such as name and ZIP code) in a secure, encrypted (hashed) form with advertising partners such as Google, so we can show you relevant ads and measure ad performance. We also use Google Analytics and Google Ads cookies on our website for the same purposes.
When required by law, or to protect the rights, property, or safety of our customers, our chauffeurs, or our company.
Information is shared with subcontractors only to provide customer support services. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile numbers and text-message opt-in data are never included in the advertising sharing described above.
All sensitive information is transmitted via Secure Socket Layer (SSL) technology.
Card payments are handled by our secure, PCI-compliant payment processor. We do not keep full card numbers on our own systems.
Only authorized personnel with special access rights can access your information.
Have questions about our Privacy Policy? We're here to help!
Email: info@matrixlimos.com
Mail: Matrix Limos, 641 Yonkers Ave, Yonkers, NY 10704
Our Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If You are a parent or guardian and know that Your child has provided Us with Personal Data without your permission, don't hesitate to contact Us and we will delete it.
We may change our Service and policies, and we may need to make changes to this Privacy Policy. Unless otherwise required by law, we will notify you before we make changes to this Privacy Policy.
By using our website, registering an account, or making a purchase, you consent to our Privacy Policy and agree to its terms.
Last updated: October 15, 2026